Tag Archives: hyken

BMS S02E12 SHEP HYKEN Smilin’ and Dialin’

Podcast: Download (Duration: 38:48 — 53.3MB)Shep Hyken says all the things we’ve been saying about the state of Customer Service.  But he says it to a big audience. He spreads his “do the right thing” ideal with high profile consultation, bestselling books, keynote speeches … Continue reading






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